Privacy Policy

7Cs Gold and Jewellery LLC-  Privacy Policy

Introduction
7Cs Gold and Jewellery LLC is committed to being your jewellery partner of choice. We believe that honesty and transparency are at the core of our relationship with all our partners whether vendors or customers. This privacy policy has been developed to provide our valued partners with a clear understanding of how we collect, use, and protect your and business information so you can partner with us with confidence. By visiting our website and/or by using the services provided in this website, you expressly agree to be bound by the terms of this Policy and you consent to our collection, use, and sharing of your information (as defined herein) in accordance with the terms of this policy. We reserve the right to amend, update or replace this Policy anytime without any notice. This Policy is effective from Sept 1, 2015. If you have any questions or comments about this Privacy Policy, please contact us at  customercare@goldhub.com ( pl upate with correct email id that is used on a regular basis ).

Notice of Our Privacy Practices.

This Privacy Policy (the “policy”) sets out the basis on which Roopam Jewelers LLC and its subsidiaries (collectively "7Cs Gold and Jewellery LLC", "we", "us", "our") collect, use, and disclose information obtained from your use of www.goldhub.com (the “website” or “site”). It is important that you review this privacy policy.

1)  "Personal/ Professional/ business information" is defined here as any information that can be associated with a specific person/ business and can be used to identify that person.  We do not consider anonymous information to constitute information as it cannot be used to identify a specific person/ business.

2)  We collect information from you when you use www.goldhub.com or its related websites and services (including, without limitation, when you supply/buy items or when you telephone or email our customer care team).  By providing us with your information you expressly consent to us processing such information in accordance with the terms of our privacy policy.

3)  We reserve the right to amend this policy at any time by posting a revised version on the website.  Your continued use of the site will constitute your agreement to the amended privacy policy.

Our privacy policy covers the following topics:
1. Our collection of your personal/ business information
2. how we use your personal/business information
3. your use of your and other users’ personal/business information
4. how to access, review and amend your personal/business information
5. third party website links
6. how we use cookies
7. our spam policy
8. how we protect your personal/business information
9. how you can contact us about privacy questions

Our collection of your personal/business information
1)  Registration is required to browse all the details of the website.  Once you decide to work with us or we with you, you will be asked to set up an account and provide / business information necessary for processing your supply or order.  This information will include your name, shipping address, email address and/or telephone number to facilitate processing your order.  You may be asked for additional information such as your date of birth or other identifying information that will help us personalize your goldhub.com experience.

2) If required ,we may also need to ask you to verify your identity by providing valid proof of identification (such as a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license or business registration references)

3)  To process your order, we will also need financial information from you, such as your credit card and/or bank account details.

Following your registration on the site, you should not post any personal information (including any financial information) anywhere on the Site other than on the My Account section of the Site. Restricting the posting of information to the My Account section of the site protects you from the possibility of fraud or identity theft. The posting by you of any personal/ business information anywhere on the site other than on the My Account section of the Site may lead to the suspension of your use of the site.

4)  We may use your Internet protocol (IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyze user trends and improve the administration of the site.

5)  We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the Site) along with the times that you access the Site.

6)  To best serve our customers and vendors, we may collect other information from you or about you such as your contact with our customer care team, reviews or comments posted by you, or results when you respond to a survey.

7)  Where we aggregate personal/business information for statistical purposes, your information shall be anonymous unless specified otherwise.

How we use your personal/business information
1)  We only use your information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you ("Terms of Use"); troubleshoot problems; provide you with promotional emails, and verify information you give us with third parties. For example, we may share some of the information you give us with banks for credit card authorization, business transactions etc, processing and verification services, or with third parties for fraud-screening purposes.

2)  Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation; or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss; to report suspected illegal activity; or to investigate a possible violation of our terms of use.

3)  In the event of a sale of goldhub.com, or any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the site or otherwise in relation to any such sale.

4)  We may share your information with our other group companies to provide joint content and services to you, to help detect illegal acts and/or the violations of our policies. This information can include details of your user ID, feedback ratings and associated comments relating to your use of the Site. Otherwise, we will only disclose your personal information to a third party with your express permission.

5)  We do not sell or rent any of your information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.

6)  By registering on the site, you agree to receive promotional emails about our products and services. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving them by clicking on the link at the bottom of any of the emails or by going to the My Account section of the site.

7)  Additionally, we reserve the right to use product reviews and other comments made by you about the site for marketing purposes and by making such comments you expressly consent to our using your comments for marketing purposes.

Our use of your and other users’ information 
          The Web user expressly agrees that use of www.GoldHub.com is at the sole risk of web user. Through this website you are able to link to other websites which are not under the control of 7Cs Gold & Jewellery LLC.  You acknowledge that that www.GoldHub.com takes no responsibility for the information contained on any other links from this website. Likewise, we cannot guarantee the privacy of your information when you share your information with other Site members. Hence you should always seek information on the privacy and security policies of any other Site members with whom you are transacting prior to sharing any of your information.  2. This privacy policy does not cover your release of your information to another Site member. How to access, review and amend your personal information

1)  You can access and review your information in the My Account section of the Site. If your information changes in any way or is incorrectly presented on the Site you should immediately update or correct your information (as applicable) by accessing the My Account section on the site or, alternatively, by contacting our customer care team. The "Customer Care" link at the top of each site webpage contains our customer care email and phone details.

2)  Please note that we shall retain your information during and following the end of your use of the Site as required, complying with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

Third party website links
The site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these websites. We encourage you to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your information that we collect on the site.

How we use cookies
1)  Like many websites, the site uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular pages on the site, the cookie identifies your browser with a unique, random number.

2)  The cookies we use do not reveal any information about you. Cookies help us improve your experience on the site. If you set your browser to decline cookies on the site, some functionality may be limited.

Our spam policy
1)  We do not tolerate spam. To report site-related spam or spoof emails, please forward the email to spam@GoldHub.com.

Protecting your information

By providing us with your information, you consent to the transfer of your encrypted information to, and its storage on, our servers located in the United States of America. We take every precaution to safeguard all your information from unauthorized access, use or disclosure. All information is encrypted. However, the Internet is not a secure medium and no online business/retailer can 100% guarantee the privacy of your information. You must enter your username and password each time you want to access your account or place an order. Choose your password carefully using unique numbers, letters, and special characters. Never share your username and password with anyone. If you are concerned that your username or password has been compromised, please contact our customer care team immediately and ensure you change your password by logging onto the My Account section of the Site.

Children on our site
Our Services are not directed to persons under 16. If you become aware that your child has provided us with information without your consent, please contact us at customercare@GoldHub.com. We do not knowingly collect information from children under 16. If we become aware that a child under 16 has provided us with information, we take steps to remove such information and terminate that account.

How you can contact us about privacy questions

If you have questions or concerns about our collection and use of your information, please contact our customer care team at customercare@GoldHub.com or +97142342064.